Last Updated30 June 2026
Cancellation
Cancellation may be accepted before dispatch. After dispatch it requires company approval and may follow the return/RTO process.
Refund Eligibility
Refunds are considered after order, payment, UTR and product-condition verification. Approved amounts go to the original payment mode or verified bank account.
Refund Timeline
Approved refunds are normally initiated within 7–10 business days; bank or payment-network processing may take additional time.
Non-refundable Cases
Used/opened products, customer damage, missing packaging, tampered labels, hygiene-sensitive goods, expired request windows and invalid payment proof may be rejected unless a manufacturing defect is verified.
Inspection Decision
Final eligibility is decided after inspection and supporting-proof review, subject to applicable consumer law.